Privacy Policy
This Privacy Policy explains how Elaris Light (“we”, “us”, or “our”) collects, uses and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, time zone, and information about cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment details, email address and telephone number (if provided).
How We Use Your Information
We use your personal information to:
• Process and fulfil orders
• Provide customer support
• Communicate with you about your order
• Detect and prevent fraud
• Improve and optimise our website
• Send marketing communications (only where you have consented)
Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
• Performance of a contract (to fulfil your order)
• Legitimate interests (to improve our services and prevent fraud)
• Consent (for marketing communications)
Sharing Your Information
We share your personal data only with trusted third parties necessary to operate our business, including:
• Shopify (website hosting)
• Payment processors
• Shipping providers
• Analytics providers (such as Google Analytics)
We may also disclose information if required by law.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
We use cookies and similar tracking technologies to enhance user experience and analyse traffic. For detailed information about the cookies we use, please refer to our Cookie Policy.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
support@elarislight.com
